# Orphmedia

> Webby Award-winning hospitality agency building AI-powered websites, branding & marketing for luxury hotels and restaurants in NYC, LA & London.

## About

Orphmedia is a digital agency specializing in luxury hospitality. We create websites, brands, and campaigns that match the standard guests expect in person.

## Pages

- [Home](https://orphmedia.com/)
- [About](https://orphmedia.com/about)
- [Services](https://orphmedia.com/services)
- [Work](https://orphmedia.com/work)
- [Blog](https://orphmedia.com/blog)
- [Contact](https://orphmedia.com/contact)

## Services

- **Web Design And Development**: From single properties to multi-brand portfolios, we build digital platforms that feel as considered as your physical spaces.
- **Brand & Identity**: A hotel is a feeling. We define what that feeling is, then express it consistently across every touchpoint, from logo to letterhead to loading screen.
- **AI Studio**: Transform your brand story through cutting-edge AI video and animation. From concept visualization to full production, we create immersive experiences that captivate guests before they arrive
- **Digital Marketing**: Turn visibility into revenue. Direct bookings aren't just about saving OTA fees, they're about owning the guest relationship from first click to final stay.
- **Content & Production**: Every hotel has a story. We help you tell it in a way that's impossible to scroll past, through photography, video, and content that captures the essence of place.

## Work

- [Big Daddy's Burgers & Dogs](https://orphmedia.com/work/big-daddys-burgers-dogs) — A bold, mouthwatering website — with full online ordering — for Saint Martin's favorite burger joint, capturing the island energy of a two-location Vienna Beef institution.
- [Hanna Brothers](https://orphmedia.com/work/hanna-brothers) — Hanna Brothers is a premier Atlanta catering company serving film productions, corporate events, and large-scale hospitality. Their tagline — "Great Food. With Character." — captures a brand built on chef-driven quality and operational excellence across entertainment, corporate, and disaster relief sectors.
- [Bryant Park Hotel](https://orphmedia.com/work/bryant-park-hotel) — A refined digital presence for one of Midtown Manhattan's most iconic boutique hotels — capturing the sophistication of Bryant Park and the hotel's modernist architecture through an immersive, booking-driven website.
- [Varka Restaurant](https://orphmedia.com/work/varka-restaurant) — A refined digital presence for Bergen County's premier Mediterranean fish house — capturing the warmth of a Greek seaside taverna with a modern, reservation-driven website.
- [Burbank Town Center](https://orphmedia.com/work/burbank-town-center) — A comprehensive digital platform for Burbank Town Center, a premier 100+ store shopping mall in downtown Burbank, California. Located just 25 minutes from Los Angeles and minutes from Hollywood studios, this landmark destination required a digital presence that matched its status as a community hub in the "Media Capital of the World."
- [Fauchon US](https://orphmedia.com/work/fauchon) — Throughout the year, FAUCHON offers a sensory and personalized experience across all of its product categories: delicatessen, cellar, pastries, tea, confectionery and chocolate.

Combining the elegance of its designs, the finesse of its recipes and its ancestral know-how in the composition of gift boxes, FAUCHON is the reference for refined and gourmet gifts.

Since 1886, FAUCHON experts have been crisscrossing France's regions in search of raw materials with exceptional qualities.
- [LPM Restaurant Group Website](https://orphmedia.com/work/lpm-restaurant-group-website) — A comprehensive digital transformation for one of the world's most prestigious international restaurant groups, creating a scalable platform that reflects their Mediterranean sophistication across multiple global markets.
- [Park Hyatt Aviara](https://orphmedia.com/work/park-hyatt-aviara-carlsbad-southern-california-resort-web-design) — Park Hyatt Aviara Resort Golf Club & Spa is a five-star coastal resort in Southern California known for its championship golf course, expansive spa, and elevated luxury hospitality experience overlooking the Batiquitos Lagoon.

The website project focused on creating a visually immersive digital presence that reflects the resort’s sophistication while improving navigation, storytelling, and performance to drive bookings, highlight the property’s amenities, and elevate the overall guest discovery experience.

## Insights

- [Built for Belonging: What Members-Only Clubs Teach Every Hotel and Restaurant](https://orphmedia.com/insights/built-for-belonging-members-clubs) — Soho House and its successors didn't sell rooms or tables — they sold belonging. Every hospitality brand can borrow the membership mechanics without ever becoming a private club.
- [Market-Making or Market-Serving? The Difference Between Demand You Create and Demand You Capture](https://orphmedia.com/insights/market-making-or-market-serving) — Bidding on your own name and paying OTAs for guests who'd have come anyway isn't marketing — it's toll collection. The difference between demand you create and demand you merely capture decides your margin.
- [The Commission Trap: How Hotels and Restaurants Take Back Margin from the Platforms](https://orphmedia.com/insights/the-commission-trap-take-back-margin) — Booking platforms and delivery apps quietly take 15–30% of every transaction they touch. This is how independent hotels and restaurants shift the mix toward direct — and keep the margin the platforms used to pocket.
- [The AI Concierge Is Here: What Hospitality AI Actually Does in 2026](https://orphmedia.com/insights/what-hospitality-ai-actually-does-2026) — Beyond the hype, here is what an AI concierge genuinely does for a hotel or restaurant in 2026 — the guest-facing work, the staff-side tools, the guardrails, and why it drives direct bookings and margin.
- [Delta One Lounge Food & Beverage Platform](https://orphmedia.com/insights/delta-one-lounge-food-and-beverage-platform) — We’re proud to spotlight our work for the Delta One Lounge, where ORPHMEDIA developed and deployed a custom food and beverage software platform designed to support a seamless, elevated guest experience.
- [What The Factory Kitchen Gets Right About Restaurant Web Design](https://orphmedia.com/insights/factory-kitchen-restaurant-web-design) — The Factory Kitchen in LA's Arts District is a masterclass in translating a restaurant's identity into a digital experience. Here's what their website does well — and what every restaurant group can learn from it.
- [AI Chatbots for Hotels: How to Drive Direct Bookings While You Sleep](https://orphmedia.com/insights/ai-chatbots-for-hotels-drive-direct-bookings) — Hotel AI chatbots are converting website visitors into direct bookings at 3x the rate of traditional contact forms. Here's how they work, what they cost, and why luxury hotels are adopting them in 2026.
- [AI in Hospitality Marketing: What Luxury Hotels Need to Know](https://orphmedia.com/insights/ai-in-hospitality-marketing-what-luxury-hotels-need-to-know) — In an era where guest expectations are rising faster than ever,luxury hotels can no longer rely on standard marketing tactics or generic customer journeys.Artificial Intelligence is transforming what it means to deliver bespoke experiences,boost revenue,and protect brand reputation.

## Contact

Website: https://orphmedia.com
Contact: https://orphmedia.com/contact
Email: hello@orphmedia.com